If you wish to return a parcel, you will be responsible to return the parcel back to us and for any costs involved.
We only accept returns for refund, exchanges are not available.
- Some items cannot be returned: Which products cannot be returned?
- Didn't get the right article*? Check it out I got it broken, different, or it doesn't fit my bike
- Some fees are not refundable: What is the return policy / return freight charges?
All returns must be sent as a Company Package. The return address is:
Pierce Distribution Center
*NOTE: In case of a claim, you will receive written instructions on how to send back items to us.