24MX

Orders and Delivery

• Shipment Methods, Costs, Currency, and Customs
• How to find or to track my order?
• If I order now, when will it arrive?
• I Still haven't received my order
• Can I cancel an order?
• How do I get my invoice?

See all 9 articles

Returns

• Make a return
• What is the return policy?
• Where is my return?
• Which products cannot be cancelled or returned?
• Help Section for Return Portal

Claims

• The product is damaged, faulty, incorrect, or it doesn't fit my bike
• Something is missing in my parcel

Products

• How to find parts for my bike?
• When will products be available in stock again?
• Do you sell gift cards?
• Size Guide Information
• Can I order something that is not on the site?
• Is this product CE-approved? Does it have other safety standards?

See all 7 articles

Payments

• Payment options and costs

Campaigns

• What is the discount policy if the return is part of a promotion?
• What is Lowest Price Guarantee?
• How do I unsubscribe from emails?
• How do your campaigns work?
• Black Month and Cyber Days

Other

• Contact Customer Care
• About the company
• Contact us - Select your Country
• Contract Language​