Exclusions: The right to return or to withdrawal doesn't apply to Custom/made and Personalised items.
Damaged/Incorrect Items: Return of Damaged / incorrect items must be approved by our customer service.
Right to withdrawal
Right to return
Timeframe: In addition to the withdrawal right, you have an extra 46 days for the right to return (60 days from the purchase).
Condition: Items must be unused, in their original packaging, with tags. It is mandatory to ensure sufficient protection for the original packaging of the item.
Refund: Returns made outside the specified rules without prior authorization may result in the items being returned to the sender or destroyed without reimbursement. It's important to note that the right of withdrawal does not apply in such cases.