Return of Damaged / faulty items must be approved by our customer service.
Depending on the type of claim you have, you will find information here on how to submit it:
- 🚚Transport Damage or Delivered Damaged
- 🪖 Helmets
- 🎧 Intercom Devices
- 🏍️ Wrong Product Due to Fitment
- 🎯 Wrong product (not bike fitment-related)
- 🔋 Batteries (incorrect or defective)
- 🥾 Boots & Shoes
- 📭 Missing Item
We require photos as we are an online sales site, so we have no way of seeing the issues you encounter with your order other than through a photo or video.
Once we receive all the documentation, we will get back to you as soon as possible with the next steps. If a return is necessary, we will give you further information.
- Please do not return claimed products until you receive specific instructions from our customer service department in this regard.
Note: Please do not return any product received incorrectly or damaged before contacting us first, otherwise the refund may be subject to a penalty or refused. The right to return/withdrawal